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The LeapXpert communications platform is a new technology that provides a comprehensive and secure communication platform. It is built on an open architecture and integrates multiple mobile messaging applications.
Enterprises must maintain accurate records of their conversations, whether mobile or face-to-face. Keeping business communications up to date is a regulatory requirement for various industries. Not only does this protect a company’s good name, but it also ensures business continuity.
A third-party WeChat backup solution can help you maintain a comprehensive record of your messages. Unlike a manual backup, a third-party archiving solution captures conversations in real-time, eliminating human error. This solution ensures compliance by automatically storing all chats in the cloud.
Companies that use WeChat for customer communication face a unique security challenge. These are caused by the fact that WeChat messages can be viewed as casual conversation forums. It may be difficult to prove that the communication was official if a complaint is made.
In addition to providing a secure communication platform, LeapXpert has an AI-powered surveillance system that can automate compliance oversight. As a result, a company can meet its regulatory requirements.
One of the first steps in complying with regulations is to back up employee WeChat chats. However, even the best-intentioned employees can make mistakes. A company could be in a horrible situation without a proper backup.
When a dispute arises, a WeChat archive chat can help your business to resolve the dispute. Depending on the regulatory body, the length of time that business communications must be stored can vary.
WeChat Compliance Monitoring for the Enterprise
LeapXpert is a leading developer of conversational solutions for the enterprise. The company aims to deliver secure communication experiences to clients. LeapXpert keeps track of business conversations across multiple messengers through its open architecture and modern user interface.
LeapXpert’s Leap Work for Teams app allows users to switch text conversations into voice calls with the trigger of a Teams Phone application. The company also offers a federated messaging orchestration platform that captures and controls mobile messaging applications in real-time. This solution allows companies to maintain secure communication with customers and employees.
WeChat is the most popular social platform in China. It is used by billions of people every month. In the past year, its usage has grown by 54%. However, the messaging service provides companies with some significant risks. Because of this, organizations must conduct WeChat compliance monitoring.
For example, failure to back up the conversation could mean the loss of the company’s good name. Furthermore, even the most responsible employees can make mistakes. They may take their devices with them when they leave the company.
To combat this, regulated industries must retain a digital record of their business communications. However, the length of time to archive the information varies by jurisdiction. When selecting a solution for your organization, ensure that it can accommodate the communication patterns of your employees.
Explore and unfold more about WeChat messaging compliance as you check out LeapXpert today.
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